Help Center/FAQ
How can I buy tickets at TICKETIER?
How to buy tickets via the website www.ticketier.com and TICKETIER application
Standing Ticket (Full payment)
Step 1:
Log in or Sign up (more detail for sign up click here)
Step 2:
Choose the Concert/Event/Show from 'Home'
Step 3:
Select the ticket type and quantity
Step 4:
Select a payment method, review the payment amount, and make the payment within the specified time (more detail for payment click here)
Step 5:
Await an email Order Confirmation after successful payment verification


Standing Ticket (installment)
Step 1:
Log in or Sign up (more detail for sign up click here)
Step 2:
Choose the Concert/Event/Show from 'Home'
Step 3:
Select the ticket type and quantity
Step 4:
For a physical ticket sent via postal mail, please fill in the delivery address completely, then select "TICKETIER SmartPay" as a payment method
Step 5:
Review installment plan
Step 6:
Check the installment amount (for the 1st, 2nd, or 3rd installment)
Step 7:
Await an email Order Confirmation after successful payment verification
Note: Check your installment payment history in the TICKETIER SmartPay menu (more detail for checking payment history click here)


For Seated Tickets (Full Payment)
Step 1:
Log in or Sign up (more detail for sign up click here)
Step 2:
Choose the Concert/Event/Show from 'Home'
Step 3:
Select the event date/time and the zone you want to purchase
Step 4:
Select your preferred seats:
Available
Selected
UnavailableStep 5:
For a physical ticket sent via postal mail, please fill in the delivery address completely, then select a payment method, review the payment amount, and make the payment within the specified time (more detail for payment click here)
Step 6:
Await an email Order Confirmation after successful payment verification




For Seated Tickets (Installment)
Step 1:
Log in or Sign up (more detail for sign up click here)
Step 2:
Choose the Concert/Event/Show from 'Home'
Step 3:
Select the event date/time and the zone you want to purchase
Step 4:
Select your preferred seats:
Available
Selected
UnavailableStep 5:
For a physical ticket sent via postal mail, please fill in the delivery address completely, then select "TICKETIER SmartPay" as a payment method
Step 6:
Review installment plan
Step 7:
Check the installment amount (for the 1st, 2nd, or 3rd installment)
Step 8:
Await an email Order Confirmation after successful payment verification
Note: Check your installment payment history in the TICKETIER SmartPay menu (more detail for checking payment history click here)




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